Welcome to the Neighborhood

From the Daughter of a Resident: To: the Staff of Arbor Terrace, Exton- Thank you! I am so grateful for the loving care you showed my mom and my family for three and a half years. So many of you often told me how much you liked my mom, and you really knew her! In her last days, my daughter commented to me, "Wow, mom! They really love nana here!" I have to especially mention Lisa Tatarelli, the Floor Manager in Evergreen (Memory Care) who went above and beyond to give mom the best care possible. Her willingness to take every request seriously, to communicate with me promptly and at all hours, and her compassion and professionalism truly made all the difference in our experience. Also, a few of the care staff and activities staff are worth mentioning because of their exemplary care- Tearsha, Lexie, Brian (care staff) - thank you for loving my mom and giving her as much dignity as possible. And Allie, Kirstie, Sue, and Chuck included her in activities with great enthusiasm. From Brittany's smile and kind word at the front desk to the accountant Bernadette's availability and friendliness- I am so glad we chose Arbor Terrace. To Potential Residents and Their Families: No place is perfect, and yes, a 'home' like this is an institution. Even so, from a family of one of their longest residents, I highly recommend Arbor Terrace. Visit often, communicate your concerns -even small ones- and they will do their best to give the best care possible and make your loved one feel valued and part of their community. I would choose it again.