Earlier this month, we recognized 26 members of our staff as recipients of the 2015 Arbor Star Award. They were all chosen because each one embodies the Arbor Service Way—our standards for great service—in their own special ways.
Our Arbor Stars represent the best of the best in each community and we are honored to work with them every day.
You can learn more about each of the Arbor Stars and the Arbor Service Way standard that they most exemplify in the list below. I hope you’ll join us in congratulating our stars by sharing with friends and family on your social media services.
Standard: Arbor Culture
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Tanisehia Terrell, Dining Services Arbor Terrace at Hamilton Mill Caring Listener, Dependable “Tanisehia is honest, dependable and makes good decisions based on the interests of our residents.”
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Mariatu Conteh, Resident Care Senior Living (Greenbelt) Resident Care Efficient, Helpful, Happy “We need more nurses like Mariatu—touching the lives of those who need her style of response. She really does listen, respond and care.”
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Alfreda Williams, Resident Care The Gardens at Eastside Resident Care Caring, Attentive, Accountable “Alfreda takes her responsibilities very seriously and truly treats our residents as if they were her own family members.”
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Peggy Manda, Resident Care Arbor Terrace of Decatur Caring, Love, Amazing “Through Peggy’s many shining moments, she continues to motivate us all in living the Arbor Service Way in our actions, hearts and minds.”
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Michelle Abrahante, Resident Relations Arbor Terrace at Citrus Park Genuine, Warm, Team Player “Michelle is a team player but, more than anything, she genuinely cares for the residents in our community.”
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Connie Mann, Housekeeping Arbor Terrace of Athens Helpful, Responsive, Consistence “Connie is able to see the bigger picture and consistently goes beyond expectations to better serve our residents.”
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Rupinder Dhaliwal, Resident Care Arbor Terrace Sudley Manor Responsible, Caring, Helpful “When I work with Rupi, I know she will always help me when I need assistance. She is so kind and helpful!”
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Standard: Resident Care & Services
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Beatrice Mungai, Dining Services Renaissance on Peachtree Caring, Outstanding, Team Player “Beatrice is very attentive and caring with the residents’ needs and is always willing to go the extra mile to assist a resident.”
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Sharon Glenn, Resident Care Arbor Terrace Ortega Kind, Caring, Strong “With her kind, caring heart, I truly believe Sharon is an angel here on Earth. In her words: ‘I was meant to be a caregiver.’”
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Shirley “Chee Chee” Pearson Evergreen Resident Care Arbor Terrace of Knoxville Cheerful, Genuine, Loving “The faces of our residents light up when Chee Chee interacts with them. They completely trust her.”
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Dorothy Johnson, Dining Services The Solana Horsham Compassionate, Exceptional, Dedicated “Through her daily actions, Dorothy lives our standards and demonstrates that they are her own personal guidelines in life.”
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Ayodele Aiyeola, Resident Care Arbor Terrace of East Cobb Kind, Happy, Dependable “I trust Ayodele completely. She ALWAYS has a smile on her face and never complains.”
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Pam Burrell, Resident Care Arbor Terrace of Asheville Compassionate, Caring, Brave “Pam shines on the third shift care team with her infectious smile and optimistic outlook. We all sleep soundly because Pam is with our residents.”
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Standard: Deep Connections
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Christina Parker, City Engagement Arbor Terrace Peachtree City Loving, Caring, Team Player “Christina is all about customer service and doing what is best for the residents. She truly loves each and every one of our residents!”
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YZ Jean, Resident Care Barrington Terrace of Naples Caring, Loving, Supportive “YZ is always calm under pressure and ready with a kind smile and soft touch to comfort families and residents.“
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Joan Elzamek, Transportation Services Arbor Terrace of Middletown Wonderful, Trusted, Devoted “Residents and families truly appreciate Joan and feel comfortable knowing she is part of the family. She doesn’t hesitate to have fun!”
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Gloria Good Scott, Evergreen Resident Services Eden Terrace of Spartanburg Comforting, Helpful, Dependable “Gloria is so loved by her peers. She couldn’t believe she had been chosen for this; we couldn’t believe it took us 14 years!”
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Patricia Izer, Engagement Arbor Terrace at Crabapple Outgoing, Phenomenal, Passionate “Pat always goes above and beyond to find ways to honor our residents’ lives. She takes pride in showcasing our resident spotlight each month.”
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Patricia Iglesias, Transportation Services Arbor Terrace Cinco Ranch Loyal, Safe, Loving “Patricia never wastes an opportunity to ask residents questions to help build her deep connections with them.”
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Charity Moore, Resident Care Arbor Terrace at Cascade Reliable, Dependable, Awesome “Charity is compassionate, a great team member who is always willing to assist residents and fellow staff members. She is impeccable!”
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Standard: First Impressions
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Frances Alvendia, Housekeeping / Maintenance Arbor Terrace Ponte Vedra Friendly, Energetic, Hard Worker “From day one, Frances has shown her value of hard work and commitment to the organization”
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Darlene Johnson, Transportation Services / Engagement Arbor Terrace of Johns Creek Caring, Supportive, Dependable ”I think it is her heart; that’s where it comes from. That natural ability to connect with people and make them feel good.”
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Angela Proctor, Resident Relations Barrington Terrace of Fort Myers Friendly, Hard Worker, Team Player “No matter who enters the community, Angela is always giving a warm, sincere greeting to make you feel right at home.”
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Standard: Accountability
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Maria (Lupe) Munoz, Housekeeping Arbor Terrace at Kingwood Town Center Friendly, Eager to Please, Team Player “Lupe always works hard and will work until the job is complete and excellent, no matter how long or what it takes to complete the task.”
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Ervin Myree, Maintenance / Dining Arbor Terrace of Herndon Wonderful, Knowledgeable, Willing “Ervin has a strong work ethic and a deep compassion that is rarely found. You cannot teach these traits!”
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Standard: Recovery
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Antelmo Rivera, Maintenance Summit of Uptown Helpful, Dependable, Team Player “Every resident, family member and coworker considers Telmo as a reliable friend!”
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Fun Fact: Our 2015 Abor Stars have a combined tenure of nearly 142 years of supporting residents in their communities!
Congratulations again to all of our Arbor Stars!