We are pleased to announce that 35 of our communities have been honored by Reputation’s 800 Award for high customer satisfaction. Locations that win the 800 Award consistently collect and apply feedback from online reviews, using it to make decisions that ensure the best possible experience for customers.
One of the highest achievements a business can earn, Reputation’s 2023 800 Award highlights those that put customer experience at the very core of their strategy, and are driven by the voice of the customer to succeed.
“It is an honor to announce this award for 35 of our communities because it directly recognizes our employees’ dedication to providing residents and their families with the best senior care,” said Judd Harper, President of The Arbor Company. “This award supports our vision that at the heart of every Arbor community is a commitment to genuine connections with our residents and their families.”
The 35 communities honored in 2023 are:
The Arbor Company is known for excellence in independent living, assisted living, and dementia care nationwide. In addition to outstanding care, our senior living communities offer a vibrant social calendar, delicious dining, and personalized services.
Thank you to our residents, families, staff, and partners for sharing your feedback with us over the past year. We are thrilled that 35 of our communities received this honor for 2023!
Want to see what makes our residents so happy? Find an Arbor community near you now!